Effective Date: February 1, 2017
Information about Us
The Great Courses Daily Website is operated by The Teaching Company Sales, LLC, 4840 Westfields Blvd., Suite 500, Chantilly, VA 20151-2299 (under the trading name of “The Great Courses”). If you would like information on how to contact us, click Contact Us.
- What Information Is Collected
The following are the types of information we may collect:
The Great Courses may collect personal information, which shall include but is not limited to, name, telephone number, email address, date of birth, and home or business mailing address, as well as cookies associated with your visits to the Website and other information when you access the Website.
At other times, The Great Courses may collect information that cannot or might not be used to directly identify you, such as browser type, Dynamic Internet Protocol (IP) address, cookie-enabled data, “click stream” data, and similar non-personally identifiable information. For example, we may aggregate non-personal information about you and other visitors who visit certain areas of our Website. Aggregated information will not contain any information that can be linked directly back to you.
When you open emails from us or engage in other communication with us, we may log and store such information. We may also keep records of various communications regarding the types of products and services that you indicate are of interest to you via your response to email and text messaging. You will always have the option to opt-out of such communications from The Great Courses Daily by clicking an “unsubscribe” link or replying “STOP” to our text messages.
- How Do We Collect Information
We may collect information from you in several different areas on the Website, including, without limitation, those described below:
You may be asked to complete a registration form and provide personally identifiable information to access certain areas or features on the Website. You will have the opportunity to decide whether or not to disclose information to us and what communications you would like to receive; however, please be advised that some features available on the Website may require registration and if you elect not to provide such information, you will not be able to take advantage of those features.
Surveys and Games
From time-to-time we may request personally identifiable information from you in conjunction with a survey or games. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Website. At times, you may have to register to vote or to take part in a survey. When you register to play games on our Website, you may be asked to provide personally identifiable information.
Cookies and Tracking Technology
The Great Courses may also collect additional information from your web browser each time you visit our Website. We may collect information on the pages that you visit, the specific content or promotions that you click on, the content you access, and other actions that you take while using our Website. This information may include your IP address, the type of browser, the time that your browser was used to access our Website, and the referring Website address.
Our Internet Service Providers and supporting service platform providers may also use other standard web-based technologies to analyze your movements while accessing our Website. The technologies may include analytic solutions, web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our Website and marketing programs, allow us to customize the services offered on or through our Website, and help determine the best use for Website content, and product and service offerings. Some of this information, including the IP address, may be stored on our Internet Service Provider’s server logs, and may be available for extended periods of time.
- The Great Courses and its partners may use your personal information and/or non-personally identifiable information for the following purposes. Including but not limited to:
- Communicate with you and send you information about features on our Website or changes to our policies
- Send you offers and promotions from The Great Courses Daily for The Great Courses products and services or third-party products and services
- Improve or personalize The Great Courses Daily content and experiences on our Website and applications
- Provide you with advertising based on your activity on our Websites and applications and on third-party sites and applications
- Optimize or improve our products, services and operations
- Detect, investigate and prevent activities that may violate our policies or be illegal
The Great Courses uses or links to the services of independent companies to provide content and certain services to you, including, without limitation, Website hosting services, third party content linking and distribution services, mobile application providers, and Internet connectivity services in connection with The Great Courses Daily. We may share your non-personal and personal information with these third parties as necessary to provide these services to you.
From time-to-time you may receive e-mail surveys to vote for The Great Courses you want us to make, to rate the quality of The Great Courses Daily Site or individual course titles, and to tell us what improvements to make to The Great Courses Daily, and our other products and services. We may also use your personal information to notify you of special offers. You may receive e-mails from The Great Courses Daily notifying you when individual courses featured in our print catalogs and newsletters go on sale. These e-mails also make ordering extremely simple—if you see courses that interest you, simply click on the links in the e-mail to find out more.
We may also use non-personal aggregate information to improve our Website. For example, our Internet Service Providers may report to us that there were a particular number of visitors to a certain area of our Website, or that a certain number of men or a certain number of women completed our registration form in particular areas of our Website. Such information may also be used to analyze the effectiveness of our business and advertising models.
- Shared Information
We may share your personal information with our Internet Service Providers as appropriate. We may also share personally identifiable information with outside, non-affiliated third parties that offer products and services that are complementary to our products and services. We may also disclose your personal information as is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agency; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, and suppliers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law. We may disclose your information in connection with the sale or merger of The Great Courses or any transaction that involves the sale or assignment of some or all of our assets.
We use third-party ad serving, analytics, and audience and traffic measurement services. We may use a third-party network advertiser to serve the advertisements on the Website or may use a traffic measurement service to analyze the traffic on the Website or the use of our Services. Network advertisers are third parties that display advertisements based on your visits to this Website and other Websites you have visited. Third-party ad serving enables us to target advertisements to you for products or Websites you might be interested in. Audience and traffic measurement services allow us to collect anonymous traffic and behavior information from the Website by monitoring anonymous visitor activity. Other companies’ uses of their cookies are subject to their own privacy policies, not this one. Please visit http://www.networkadvertising.org/optout_nonppii.asp in order to learn more about the information collection practices and “opt-out” procedures of third-party ad servers we may use.
From time to time, The Great Courses Daily will send you email, catalogs, or other information about other products and services from The Great Courses or The Great Courses Plus. In addition, we may make our mailing and email list(s) available to carefully screened companies. If you prefer we don’t send you email from The Great Courses Daily or share your name, address or email information, please contact our Customer Care team at 1-800-832-2412 or write to us at The Great Courses Daily, 4840 Westfields Blvd., Suite 500, Chantilly, VA, 20151-2299, Attn: Customer Care or unsubscribe via the UNSUBSCRIBE link in the the newsletter.
- Links To Third-party Websites
- Information Security
The Great Courses makes reasonable efforts to ensure that our Internet Service Providers have implemented physical, electronic, and procedural security measures to assist with safeguarding your personal information, and to help protect against unauthorized access and disclosure. Only our authorized personnel and vendors who perform legitimate business functions for The Great Courses are authorized to access your personal information. Notwithstanding our efforts, the Internet and online services have inherent security risks. The Great Courses cannot promise, and you should not expect, that your personal information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose your personal information or any username or password that you are required to use to access services on this Website.
- Data Retention Periods
We may retain any personally identifiable information for as long as we deem necessary and appropriate. If you wish to request that we no longer use your information to contact you or otherwise provide you with feature access or use related to our Website, contact us. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Other Social Media Websites, Blogs, Message Boards
The Website and The Great Courses Daily may make chat rooms, forums, commenting and message boards available to you and other users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. In addition, when you post a comment, the user name with which you registered for the Website and your current location may be made publicly available on the Website and through The Great Courses Daily. By using the commenting features of the Website, you acknowledge that your user name and location information will be disclosed. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas. To request removal of your personal information from our Website or community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will use reasonable efforts to let you know if we are unable to do so and why.
- General Audience Website Not Directed Toward Children
This Website is a general audience Website. Our content is neither directed toward minors nor children who are under the age of 13. We do not knowingly collect personal information from children under the age of 13. If The Great Courses or our Internet Service Providers become aware that a minor or a child under the age of 13 has provided us with personal information without the parental consent, that information will be deleted from our databases. Parents who have questions about personal information that may have been submitted by a child under the age of 13 should contact us.
- Consent to Transfer
- Your California Privacy Rights
California residents have the right to request information from The Great Courses regarding the manner that we may share personal information with affiliated companies and third parties for their direct marketing purposes. To find out what and how we share such information, you may contact us or mail a request to: Legal Department/Privacy Officer, The Teaching Company Sales LLC d/b/a The Great Courses, 4840 Westfields Blvd. Suite #500 Chantilly, VA 20151-2299, and receive the following information:
- The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year, if any;
- The names and addresses of the third parties who received information for their direct marketing purposes; and
- Examples of the products and services subject to the third-parties’ direct marketing programs, if the nature of the third parties’ business cannot be determined from their names.